Getting Help

To submit a help request, send an email to the Melbourne Bioinformatics (formerly VLSCI) Help Desk.

The next section contains suggestions on what you should include in the message.

Tips for using the Help Tracking System

As this Help Tracking System covers many different services provided by Melbourne Bioinformatics, not all of these things will apply to your specific request. This list is particularly focused on technical problems relating to using the supercomputers, but don't let that stop you from using the system for other, non technical-matters.

Other sources of help